Brags & Partners Ltd (Brags.co.uk) Terms and Conditions

These Terms and Conditions (“Terms”) apply to your use of the website brags.co.uk (the “Site”), operated by Brags & Partners Ltd (“Brags,” “we,” “our,” or “us”). By accessing or using our Site, you agree to be bound by these Terms, our Privacy Policy, and other applicable policies. If you do not agree with these Terms, please do not use the Site.

1. General Information

  • Company Information:
    Brags & Partners Ltd (trading as Brags.co.uk)
    Company Registration Number: [Insert Number]
    Registered Address: 71 – 75 Shelton Street, London, WC2H 9JQ, United Kingdom
  • Site Use: The Site serves as a marketplace where third-party sellers can list and sell products. By using the Site, you agree to comply with all applicable laws and regulations.

2. User Accounts

  • Account Creation: To make purchases or engage with certain features on our Site, you may be required to create an account. When registering, you agree to provide accurate and up-to-date information.
  • Security: You are responsible for maintaining the confidentiality of your account details and password. If you believe your account has been compromised, please contact us immediately.

3. Buying from Sellers

  • Multi-Seller Marketplace: Brags.co.uk allows multiple sellers to offer products through the Site. When you make a purchase, the transaction is between you and the seller, and the seller is responsible for fulfilling the order.
  • Seller Terms: Each seller may have their own terms and conditions, including return policies and shipping methods. You are encouraged to review these before making a purchase.
  • Payments: All payments for products are processed through our platform. Brags.co.uk will forward your payment to the seller upon completion of the order. We accept payment through various methods, as outlined on the Site.

4. Product Listings and Availability

  • Product Information: Product descriptions, images, and prices are provided by the sellers. Brags.co.uk does not guarantee the accuracy or completeness of the product information.
  • Availability: While we aim to ensure that product availability information is accurate, sellers are responsible for managing their stock. In the event a product is unavailable, we will notify you and offer a suitable alternative or a refund.

5. Shipping and Delivery

  • Shipped by Brags: Some products are handled and shipped directly by Brags & Partners Ltd. For these items, we will provide estimated delivery times at checkout.
  • Shipped by Sellers: For items shipped by third-party sellers, the seller is responsible for shipping. Shipping times and costs will be determined by the seller and may vary.
  • Delivery Issues: Any issues related to the delivery (e.g., delays, missing items) should be reported to the seller or to Brags.co.uk if the item was shipped by us.

6. Returns and Refunds

  • Returns: Our Return Policy outlines the process for returning products. For Brags.co.uk shipped items, returns should be made within 30 days of receiving the order. For items shipped by third-party sellers, you should contact the seller directly for return instructions. Some items may not be eligible for return.
  • Refunds: Refunds will be processed according to the return policy. If you are eligible for a refund, it will be credited to the payment method used for the original purchase. Please refer to our Return Policy for more details.

7. Seller Responsibilities

  • Seller Conduct: Sellers are required to comply with UK laws and regulations, including consumer protection and data privacy laws. Sellers are responsible for ensuring their product listings are accurate and for fulfilling orders promptly.
  • Seller Liability: Sellers are solely responsible for the products they offer and for handling returns, refunds, and any other customer service matters related to their listings.
  • Seller Restrictions: Brags.co.uk reserves the right to remove any listings or suspend seller accounts that violate our policies or the law.

8. Acceptable Use

You agree not to use the Site for any unlawful or prohibited activities, including but not limited to:

  • Violating any applicable laws or regulations.
  • Posting false or misleading information.
  • Engaging in fraud or identity theft.
  • Attempting to interfere with the proper functioning of the Site.

Brags.co.uk reserves the right to suspend or terminate your access to the Site if we believe you have violated these Terms.

9. Limitation of Liability

  • General Disclaimer: Brags.co.uk does not accept responsibility for the actions of third-party sellers, and we are not liable for any losses, damages, or claims arising from transactions made with third-party sellers on the Site.
  • Product Liability: Any issues with products purchased through third-party sellers should be addressed directly with the seller. Brags.co.uk is not responsible for product defects or other issues.
  • Site Availability: We strive to maintain the availability of the Site, but we cannot guarantee continuous or error-free access. We may suspend or limit access for maintenance or other reasons.

10. Intellectual Property

  • Copyright and Trademarks: The content on the Site, including text, graphics, logos, and images, is the property of Brags.co.uk or its licensors and is protected by copyright law. You may not reproduce, distribute, or modify the content without prior written consent.
  • User Content: Any content you submit to the Site, such as reviews or questions, becomes the property of Brags.co.uk. By submitting content, you grant Brags.co.uk a license to use, display, and distribute it.

11. Privacy and Data Protection

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

12. Changes to Terms and Conditions

We may update or amend these Terms from time to time. Changes will be posted on this page with an updated “Effective Date.” By continuing to use the Site after any changes are made, you accept those changes.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of the Site will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Brags & Partners Ltd (trading as Brags.co.uk)
Email: support@brags.co.uk
Address: 71 – 75 Shelton Street, London, WC2H 9JQ, United Kingdom